Frequently Asked Questions

We accept both GP referrals and self-referrals. While a referral from your GP is often helpful to provide medical context, it is not a requirement to be seen at our clinics. Once a referral is received, it is reviewed by Dr Tava Mudzamiri, and our team will then contact you to organise an appointment.

If you require a repeat of a medication previously prescribed by our specialists, please click here.

Please note that there is a $35 charge for processing repeat prescriptions.

Following your consultation, a detailed clinic letter summarising the discussion and treatment plan will be dictated by your specialist. This is typically sent to both you and your GP within 5 to 10 working days. If you have not received your copy after two weeks, please contact our administration team.

For your convenience, there are several providers throughout the Waikato region. Most patients use the following:

• Laboratory (Blood/Tissue tests): Pathlab has numerous collection centres across Hamilton (including Anglesea Clinic, Rototuna and Glenview) as well as in Cambridge and Te Awamutu. No appointment is usually necessary for standard blood tests.

• Radiology (Ultrasound/MRI/CT): We recommend Avanti Ultrasound, Hamilton Radiology, River Radiology or Pacific Radiology. These providers have multiple sites across Hamilton and the wider Waikato. You will need to book an appointment once you have your referral form.

Please note that Pathlab and Hamilton Radiology are located in the same complex as our clinic for maximum convenience.

Your specialist will discuss the process for follow-up during your consultation. Generally, we will contact you once all results have been reviewed. If you have not heard from us within the expected timeframe, or if you have concerns about your results, please feel free to contact the clinic.

We understand that plans can change. However, to ensure we can offer appointments to other patients in need, we require a minimum of 48 hours (2 working days) notice for any cancellations or rescheduling.

Cancellations made with less than 48 hours' notice may incur a cancellation fee.

For non-urgent medical advice or clinical questions that arise between scheduled consultations, you may contact your specialist via the clinic administration.

Please note that a $50 charge applies for medical advice provided outside of a formal appointment.

If your concern is urgent or complex, we may recommend booking a follow-up appointment to ensure you receive the appropriate care.

Follow-up consultations are an important part of your ongoing care and treatment plan.

These can be scheduled at the end of your initial consultation or by contacting our administration team.

In all cases, it is important to tell the clinic if you change your address or contact details.

If you can't find what you're looking for above, email our team at: info@drtava.co.nz